PreSurgical Department Supervisor (Fort Collins)

Job Summary:

The PreSurgical Department Supervisor is a licensed professional that is responsible for the management and well-being of the ophthalmic surgical patient.  The supervisor will supervise all aspects and functions of the assigned patient care area; ensure quality ophthalmic pre-operative testing, comprehensive pre-operative education, pre-admission and pre-operative instruction.   The focus of this position is to ensure that the ophthalmic patient, physician and surgical team experience a positive surgical outcome that exemplifies fulfillment of the mission statement at the Eye Center of Northern Colorado. 

Major Responsibilities:

· Participate in the development of strategies and operational plans within the department.

· Openly support and consistently communicate the mission of the department and the whole organization.

· Have a strong awareness of patient flow issues and ability to maintain efficient clinical flow.

· Serve as the collective voice for the department staff to communicate with administration.

· Serve as the staff and patient advocate to ensure optimal patient care.

· Serve as liaison between clinical and surgical departments.

· Highlight areas of concern in efficiency throughout the clinic and work with the clinical director to resolve these issues.

· Assist in training new staff members per training protocols.

· Demonstrate the ability for decision making while caring for patients by integrating theoretical knowledge with practical experience.

· Interface with patients and their families to ensure care is consistent with their expectations.

· Deliver quality care for the patient from pre-operative measurements to pre-operative education and instructions.

· Serve as a role model and mentor to staff by responding positively to change while supporting colleagues throughout the change process.

· Ensure compliance with clinical patient care standards, establish and implement policies.

· Ability to perform as a team leader creating a collaborative and respectful team environment and maximizing positive workflow.

· Ability to perform all technical ophthalmic skills involved in accurate measurements necessary for an optimal surgical outcome.

· Educate the patient and their families regarding surgical choices, answer questions and witness surgical consents.

· Perform a patient assessment and obtain medical clearance as necessary using anesthesia guidelines and nursing judgment.

· Interview candidates and make selections for pre-op department positions.

· Evaluate employee performance and give yearly performance reviews.

· Knowledge of the surgical counseling process including surgery scheduling, financial information, co-management, and all facets of the patient counseling experience.

· Strong knowledge of Ophthalmology and the ability to engage in new technology and current practices to meet the changing needs of the ophthalmic surgical patient.

Additional Responsibilities:

  • Take staff calls for clinical shift changes due to illness, etc.

  • Review time keeping system to revise time punches and PTO allotment.

  • Resolve personnel issues that may arise among staff members.

  • Facilitate patient care experience by assisting physician in overall patient care.

  • Work within the confines of the Eye Center team by assisting other departments with answers to questions, patient triage, etc.

  • Self-study may be required to obtain/maintain Certified Ophthalmic Technician status within 18 months of employment.

  • Maintain a professional demeanor, including dress and work conversation.

  • Maintain effective working relationships with other staff and doctors.

  • Exemplify and model ECNC’s core values in order to best represent ECNC at all times.

  • Meet with the clinical director and other leadership team monthly in order to improve overall clinical flow and environment.

  • Ability to remain calm in stressful situations and/or when working with a difficult patient.

  • Other duties as assigned.

Performance/Skills Requirements:

· Superior customer service skills.

· Effectively and empathetically communicate in both oral and written formats.

· Fluency in Spanish a plus.


· High school diploma or equivalent required.

· Current JCAHPO certification OR RN licensure required.

· Must be BLS (Basic Life Support) certified.

The Eye Center provides a competitive wage along with many benefits for their staff members, such as: health/dental/ vision benefits, 401(K)/profit sharing, generous education allowance, paid vacation and personal time, along with many discounted services and other benefits. If interested, please send your resume tojobs@eyecenternoco.com.

Job Type: Full-time

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